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How Does SSO Work: Behind the Secure Login Apps Should Use

January 28, 2026
Single Sign-On (SSO) workflow infographic showing Identity Provider, SSO server, authentication tokens, and service providers with secure login flow by Authentica

What Is Single Sign-On (SSO)?

Single Sign-On (SSO) is an authentication method that allows a user to authenticate once and gain access to multiple applications or services with one account and without being required to log in again for each individual system. 

Rather than each application independently managing usernames, passwords and authentication logic, SSO centralizes authentication in one account Once identity is verified, access is granted widely to multiple systems or apps, requiring just a single click for login. 

How SSO Works at a High Level

Single Sign-On works by establishing a trusted connection between applications or services and a trusted Identity Provider (IdP). Instead of applications directly authenticating users, they delegate authentication to the IdP. When a user successfully proves their identity with a password or OTP or face recognition, the IdP generates a secure token to confirm this authentication for the platform and other connected ones.

This approach separates identity verification and security from the application. This means that they no longer need to store passwords or manage login, focusing on the quality of the delivered service. 

Key Components of an SSO System

The SSO environment is composed of these components that together form the entire lifecycle: 

Identity Provider (IdP)

The Identity Provider is the developer of the SSO solution, responsible for authenticating users. It verifies credentials, enforces authentication policies, and serves as the trusted party that applications rely on to authenticate users to their apps and platforms.

Service Providers (SPs)

Service Providers are the applications or services that users want to access, like the app or platform you provide. Rather than authenticating users directly, they trust the IdP and accept validated tokens from them as proof of authentication.

SSO Server

The SSO server works on the coordination and management of the authentication requests, token exchanges, and session continuity between the IdP and the service provider. 

Authentication Protocols

Protocols such as SAML 2.0, OAuth 2.0, and OpenID Connect define how authentication data is structured, transferred and validated. These protocols ensure interoperability and secure communication across different systems.

User Directory

The user directory acts as a centralization point for storing records and access information. Common examples include Active Directory or LDAP-based directories.

Authentication Tokens

Tokens confirm a user’s authenticated state and are stored with high security and cryptographic encryption. Examples of tokens include SAML assertions and JSON Web Tokens (JWTs). They are time-limited and digitally signed to prevent tampering and malicious attacks.

Step-by-Step: How the SSO Process Works

The SSO process follows a predictable sequence of stages, that we explain here without much technical complications: 

Step 1: User Attempts to Access an Application

The process begins when a user navigates to an application that uses SSO. At this stage, the application checks whether the user already has an active and valid session or not.

Step 2: Redirect to the Identity Provider

If no valid session exists, the application redirects the user to the Identity Provider. This redirect includes an authentication request that defines the application requesting it and the exact context of the authentication.

Step 3: User Authentication

The Identity Provider prompts the user to authenticate. This may involve entering username and password, using OTP authentication, or using an existing authenticated session if one already exists.

Step 4: Token Generation

Once authentication succeeds, the IdP generates an authentication token. This token contains identity information and metadata confirming that the authentication has occurred. The token is also digitally signed using a trusted certificate.

Step 5: Token Transmission

The token is sent back to the original application, typically through a secure browser redirect or back-channel communication. This way, the application has received the token without directly handling user credentials.

Step 6: Token Validation

The application validates the token by checking its signature, issuer, expiration time, and intended user. This ensures the token has not been altered and originates from a trusted source.

Step 7: Access Granted

If the token is valid, the application establishes a session for the user and grants access. From this point forward, the user is considered authenticated with SSO.

A Readily Developed SSO Service from Authentica

For organizations looking to implement SSO without the complexity of building and maintaining their own infrastructure, Authentica offers a readily developed SSO service designed to integrate seamlessly with modern platforms and applications. 

The service provides centralized authentication across cloud-based, on-premises, and hybrid applications with one API, enabling organizations to unify access management with minimal effort and system disruption and with on-demand fee basis.

Final Thoughts

Single Sign-On is not just a user experience feature, but its true value lies in how it restructures authentication across systems. By understanding how it works, even with not every technical aspect, you have a better understanding of why SSO should be considered by every app or platform. 

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